Reviewed by 1 customer
By spanno08from Baltimore, MD
About Me Bride
Comments about InvitationsByDawn for Damask Borders - Escort Card:
Product Comments: I purchased my escort cards. I chose to go with this company because of the low cost of having them print each guest name when attaching our guest list spreadsheet. They also allowed the opportunity to customize the color to match my specific color scheme. I found the customization process to be very difficult! I was sent severe proofs which contradicted each time. I utilized the chat feature of the website in which the agents were helpful however i also received contradictory information with regard to customization charges. Then, in the last minute after having received a confirmation email stating my order was set to ship in the next day, I decided to upgrade my shipping selection to receive it sooner. I spoke with a chat agent who assisted me with the change and confirmed the next day shipment. Two hours later I received a generic email from the company stating my order was on hold due to missing information and to contact them asap. I called immediately and was told the company was missing my guest list spreadsheet in order to print each name/table number. However I had received several proofs containing guests' names! This was days before my wedding and not what I wanted to deal with! On top of that I was so annoyed that i had received email and chat confirmation multiple times saying the shipment was good to go only to find out it in fact was not. I will say however the person I spoke to on the phone made up for it by giving me a discount and free next day shipping. The product itself was well made and turned out beautifully. For that, I would recommend again.
Bottom Line Yes, I would recommend this to a friend
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