Reviewed by 3 customers
By Krys10gmfrom Florida
Comments about InvitationsByDawn for Gold Crest - Ecru - Invitation:
Product Comments: The invites were for my daughter's upcoming wedding..
The invite was very drab in color. Not at all what we expected it to look like. We did a gold ink for the crest, and truffle for the verbiage. The crest ended up looking like it had been "blotted", and was in no way the color Gold.. It was a light green and light yellow tint. I called customer care and the rep. I spoke with was amazing, we went over everything and he said it sounded like there was a problem with the ink. At no charge, they re-printed and got the next batch out to us in a week.. Sadly, still looked the same in the color. I have sent the invite back and have been told I will receive a refund, minus shipping once they have received the package.
Bottom Line Yes, I would recommend this to a friend
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By Jackiefrom Fort Lauderdale
About Me Bride
Product Comments: Product quality was great. I ordered mine in Shimmer to give it a classic look and more sophisticated. Although it charged more per card, it was definitely less expensive than today's modern look invitations (folded look). Simple and to the point.
By marijkeannefrom Houston, Texas
Product Comments: I love the weight of these invitations. I chose the standard paper at no additional charge, and they feel very fine and elegant. I was a little disappointed that the color looked a little flat and was not as bright as in the photo, but the design and luxurious paper made up for it. I ordered the invitations and the response cards only, and the two of them together were still able to be mailed out at the standard postal rate. Both products were easily customized, and customer service was very helpful when I called with customizing questions. I would recommend calling customer service to confirm anything you might put in the special instructions box. They take note of the call, and if anything is not up to your specifications, they will send you a replacement free of charge.
Service Comments: I read in the reviews of several other products how great the customer service department is, and they were not kidding! I thoroughly enjoyed a pleasant experience with every individual I spoke with (I called a few times). The invitations showed up ahead of schedule, which was delightful as we were having a very quick wedding. I did notice a slight error on the response cards and immediately called customer service. They had both my special instructions from my order and the phone call I made to confirm those instructions were received on file and the representative I spoke with ordered a reprint and sent them out with overnight delivery at no extra charge to me.
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