Reviewed by 14 customers
By TheStarvingZebrafrom Colorado
About Me Bride
Comments about InvitationsByDawn for Lacy Details - Ecru - 3 for 1 Invitation:
Product Comments: The invitations themselves were beautiful. The company was unable to create an ombre effect on the lace design, but the woman I worked with was very helpful and looked into all possibilities for me. Designing the invitations was slightly annoying. I had to delete lines to ensure that the fonts and colors I wanted (black and red) were assigned to the proper text. The colors were vibrant and consistent across the board (something I know another bride had issues with), and the product was exactly what we wanted. That being said, the price for the quantity was ridiculously high, despite using a coupon code. I do not think the price was reflective of what we actually got.
Service Comments: This was a nightmare. I placed my order, and the website crashed twice. It said the order had finally placed, and sent me a defunct reference number. When I contacted customer service the next day, the woman I dealt with was rude and cavalier. Her explanation was "Yeah, we were website issues. I don't know what to tell you. You can either reorder or not." I'm so glad that the ridiculous amount of money I was spending was so greatly appreciated, and my inconvenience and frustration were acknowledged. Anyway, the shipping was fast, but when we opened the box, the envelopes were scattered all over the box. It was as if someone just threw them in there. All in all, this will be my last order with this company. The inflated prices, poor customer service, and general sloppiness and apathy in delivering the final product completely turned me off. My advice is that if you cannot find what you are looking for elsewhere, then get what you want from this company. Otherwise, shop around or work with a designer and print elsewhere.
Bottom Line No, I would not recommend this to a friend
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By Rjfrom Florida
About Me Groom
Product Comments: Awesome product! We recommend! Thanks!
Bottom Line Yes, I would recommend this to a friend
By Jennyfrom Florida
Product Comments: Loved the three for one deal. Also loved how we could customize. Didn't need the reception card so we used it for requesting songs card
Service Comments: Great service and fast shipping!!!
By cocofrom San Diego
Product Comments: This product is amazing! The quality is top-notch and I can't wait to send them out to our guests!
By SoonToBeMrsJacksonfrom Eastern Shore, MD
Product Comments: We absolutely love these invitations. We were able to change the wording to what we wanted and we love the idea of the 3 in 1!! The quality of the paper and ink are outstanding! I would recommend these to anyone looking for this style.
By Rickyfrom Ohio
Product Comments: High quality product for the price. Competitor's prices were nearly triple the cost. Very happy with my invitations and I'm picky!!! Love all the paper/ink color options they send with samples.
Service Comments: Really fast delivery. Very quick proof and extremely quick turnaround with corrections.
By Carolinagirlfrom North Carolina
Product Comments: I loved the 3 in 1! The quality is awesome!
Service Comments: The customer service team was very helpful and nice. The shipping was fast also!
By Happy Bridefrom Ohio
Product Comments: I ordered the 3 in 1 invitations for my wedding and they turned out perfect. I priced around many different sites and ended up finding Invitations By Dawn to be the best deal! I even upgraded the paper to the shimmering cardstock and the price was still better than tr competitors. They are just what I wanted and look great! I even noticed a error after I approved my PDF proof and the customer care rep was very friendly and able to help me out with no problems. I will recommend Invitations By Dawn to everyone!
By EGRfrom Arlington, VA
Product Comments: These are really beautiful invitations for a very affordable price. The thermography is a great touch and really makes the invitations appear more expensive than they actually were. Unfortunately, my first batch arrived with a noticeable crease down the right side of each one. I called customer service and they immediately reprinted a new batch for free for me, but that new batch arrived with noticeably uneven ink (faded in some places, darkly saturated in others). I called customer service again and they reprinted them again for free and the third batch arrived. These are pretty, but the thermography is almost a matte (was shiny on the original) and the blue is clearly darker than the original batch. Actually, all three versions were different colors of blue even though I was ordering them all the same (see attached picture). So, I'm slightly disappointed with the final product, because it's not quite what I was expecting (given the sample and the first batch), but it's still a great price for a nice invitation.
Service Comments: Customer service was incredible. I called twice and got through immediately both times. The customer service agents I spoke to were pleasant, knowledgeable and accommodating. The delivery was exceptionally fast.
Color differences in three batches of invitations
By Romanofrom Gilbert,az
About Me groom
Product Comments: They had made a mistake during printing and so we called them to see what they could do about it. My fiance was then told we would have to reorder the whole lot of invitations because "we at invitations by dawn don't make mistakes"and the best they could do is 5% off our new order. We had to go to office max and buy even more stuff to fix a mistake that wouldn't have happened if not for this company. Do not purchase from here they will potentially ruin your wedding!!
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