Reviewed by 10 customers
By Triciafrom Owensboro, KY
About Me Bride
Comments about InvitationsByDawn for Isn't It Romantic - Invitation:
Product Comments: Invitations were exactly what we were looking for great price and great quality!
Bottom Line Yes, I would recommend this to a friend
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By Hazyleyedbeautyfrom Simi Valley, ca
Product Comments: I fell in love with these invites when we first started looking at ideas. They're elegant, simple, an perfect for us! It also worked out since blue is one of our wedding colors. I was kinda worried because the sample I was sent of this invite was very cheap and flimsy and when I called to upgrade the paper, they told me that these invitations didn't offer any other paper. However; when they came in, I was happy to find out the paper was much better quality than the sample.
I am not rating this product 5 stars because of my experience while ordering the invitations.
Service Comments: My experience with this was not quite as smooth. After placing an order and not receiving a verification email of any kind, I called customer service to make sure the order had gone through. I was able to go into my account on Invitations by dawn and get an order number, but that seemed the only information available to me. I called customer service and explained the situation and gave the order number. After the customer service rep asking me if I was sure I hadn't forgot to submit my order and suggesting it was in my card (it wasn't, it had been submitted hence the fact I had an order number) she finally came back and said they had no sign of the order. It wasn't pulling up by order number or name and she said that I would need to place another order. I said that was fine but u wanted to be sure that the original orders ain't going to pop up and me end up being charged twice and 300 invitations. She assured me this wouldn't be an issue and that their IT tech and even they were unable to find any sign of his order.
I placed another email and called to verify it had gone through. A week and a half later I received my order. Everything looked great and I was so excited! Imagine my surprise when a few days later I received another box of invites. I looked at my account and sure enough I had been charged for the original order(the one I was told was never placed) . I called customer service and they said they would refund the money and shopping and handling for me to return the package to them. Once I sent the box out, I emailed them the tracking number, amount for invitations and the amount I was charged for shipping and handling. A few days later I was refunded the money for the invitations but not for the shipping and handling charges. After calling them again and pointed this out they did refund the money. But I was not overly thrilled since this order was supposed to not have existed in the first place and I had included receipts for the shipping handling charges like they had asked as well as emailed them with the costs that needed to be refunded to me and still it was not taken care of and I needed to call them to make sure they kept their word and refund the cost of returning something I should not have received in her first place.
By Jofrom Mesa AZ
Product Comments: We love the invitation but are very unhappy about the spelling error. I understand that the spelling of names or places would be difficult to spell check. But every document should at least check common words. Even my cell phone does that. I feel that the offer of a 15 percent discount on the reprint is too low for something that should have been double checked by the company before it went to print. A courtesy email noting the misspelling and verifying what the customer wants would be great customer service.
By YoYoufrom Staten Island, NY
About Me Admin
Product Comments: I ordered these invitations to go with my "hearts" wedding theme. The invitations are beautiful. The paper quality, color content, color of the invitation (a soft beige/ivory) and style, hearts are perfect. I especially liked how the two hearts on the front of the invitation intertwine once closed, you are able to put the bride, and grooms name on the hearts a very nice touch. There was a huge variety of fonts and colors to choose. This made ordering or personalizing the invitations that much more special. I would recommend the online proofing for a mere $5.00. This was definitely worth it. I had to make a few changes to my invitation, and the changes were done quickly and correctly. Customer service was very good and courteous; I had a few questions they were able to help me with my request.
I also ordered the reception cards, response cards and envelopes, and they were of the same quality as the wedding invitation. In addition, I had my return address printed on the back of the Response Cards and I was very pleased with their fine quality and professionalism.
Service Comments: My delivery was prompt and arrived on time and they were in perfect condition. The box was packed well to protect the invitations.
By Rachel Tfrom Bethlehem, PA
About Me Bride to be
Product Comments: These invitations came out simply gorgeous! I loved how easy they were to personalize and change the wording to what we wanted, it made them perfect. Everyone is giving us great compliments on them. Tip: they are easy to fold if you use the edges as a guide instead of the seams.
The matching pieces worked well too. Since the reception and wedding are in the same place we erased the entire reception card and put the hotel information on it instead, looks great!! I loved being able to put our return addresses on the outside of the envelope and on the response cards, made things much easier too!
Service Comments: quick delivery and everything arrived as expected and in beautiful condition!
By jerryfrom San Jose, Ca
Product Comments: wonderful cute cards, excellent customer service and super fast delivery
By beautiful bride!!from PA
Product Comments: The PROS say it all. The only thing that was annoying was that we had to fold all of them by hand. BUT, I enjoyed being able to sit and look at my invitations as they were being prepared for the envelopes. Great product. It is beautiful and not flimsy at all. Only compliments from others.
It was very helpful that I could get the names and addresses printed on the envelopes. Saved me time and hassle of doing it myself.
Service Comments: Product came somewhat quickly and was in great condition in the box. A few of the envelopes were wrinkled just a bit, but they were still very useable.
By Brendafrom Waterloo, Iowa
Product Comments: The paper was a little light but not bad. Nice job on the printing and the speed of delivery was amazing. All in all it was a good "bang for the buck".
By nonefrom Georgia
About Me Owner
Product Comments: Received in a timely manner.
By Bentsonboyfrom Vineland, NJ
Product Comments: Perfect for the romantic in you and for that traditional wedding. Knew it was the right choice as soon as I saw them.
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