Reviewed by 1 customer
By Tiffany B from Bellevue, Washington
Comments about InvitationsByDawn for Just Your Type - Ecru - Invitation:
Product Comments: The invitations themselves were very nice, and just how I
Had ordered them. The envelopes etc were ok... The address printed
Was crooked on many of the envelopes, and some names and addresses were
Not as I had listed on the spreadsheet.
Service Comments: Service while always very nice, but was beyond frustrating
I placed my original order in early June, and expected
Them to arrive by late June. On July 3rd I received an email
That my order had been placed on hold due to a question they had.
I was shocked that my order had not even been started yet!
But, I had a good month cushion so is wasn't too worried. I answered their question and assumed that that meant my order would be delivered within a week or so.... On July 20th I still had no invitation! I called customer service, and was told that they had still been on "hold" mistakenly, and that they would most definitely be started and shipped within a few days. Well.. After another 2 weeks, they still hadn't shipped, and I was told that there had been a mistake on my outer envelopes, that they were being reprinted and would be out for delivery the next day. I was beginning to get very worried, as the invites were to go out a few days after this call. Well low and behold, the invites weren't sent out again! When I called on the day the invites were supposed to go out to my guests, I was crying and very upset- the women I spoke to again promised they would go out that afternoon, and that they would give me 10% off... Not good enough to me- but I needed the invites. I did receive the invites, 2 days later, but that left me no time to correct some of the mistakes they made on the envelopes... So I just had to send them out. I would NEVER recommend invitations by Dawn. After having to add 12 more invites to my order (due to a couple of add on's but also a couple of their mistakes) I spent over 400.00 on my invites. I could have and should have gone somewhere else, it would have saved me time, tears, and money.
Bottom Line No, I would not recommend this to a friend
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