Reviewed by 1 customer
By ajs3njfrom McLean, VA
About Me Bride
Comments about InvitationsByDawn for Stylish Stripes - Kelly Green - Invitation:
Product Comments: I ordered this invitation, matching response card, information card, and thank you card. The design was cute and paper quality was good. Everything but the invitation turned out wonderfully.
I ordered the invitation with 14 lines of text, realizing the text would be small but thinking it would be okay. When I received the invitation the text was small and very faint. It looked almost like the printer was running out of ink - bits of green with yellow dots in between instead of a solid green line. I called customer service and they were extremely responsive and helpful, immediately offering to have the invitations reprinted free of charge. Unfortunately the next set looked exactly the same. It seems that their printer cannot print the green text as a solid line when the text is that small.
Realizing that the invitations would be too difficult to read given the size and faintness of the text, we called customer service again asking if there was anything we could do, even offering to pay for a new set of invitations. They said that because of the way their designs are done they could not make the text any bigger and that they usually recommend a maximum of 10-11 lines of text for this invitation. It would have been helpful if they had displayed that information prominently during the online design process or at least mentioned something during the proofing process. Now I have a perfect set of information cards, etc. but am in need of an invitation.
Service Comments: It was easy to reach customer service and they tried their best to be helpful. It would have been nice for recommendations regarding lines of text had been prominently displayed during the online design process or brought up during the proofing process.
Bottom Line No, I would not recommend this to a friend
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