Reviewed by 2 customers
By Jackiefrom Seattle, WA
About Me Bride
Comments about InvitationsByDawn for Vintage Damask - Black - Invitation:
Product Comments: The information cards provided with the products are AMAZING! They are completely useful for how to best address your guests and demonstrates different options. I love that and it was unexpected.
Product exceeded my expectations. The paper quality (I paid for) was great. And, I'm thankful you were able to send me samples to feel and help me make a decision.
Your online user experience is good. I feel like it could be better when it comes to designing your invitations. That experience should be exceptional and easy. For the most part, the existing online experience is good - but there a few parts that are tricky and not intuitive.
Overall, I am pleased with my purchase. And, LOVE the product!
Service Comments: Delivery was prompt! However, considering the entire customer experience I think the packaging of the product and the unboxing experience could improve drastically.
There's much anticipation for your product. Why not carry that customer engagement through the unboxing of the product. It should be handled with care. It's a special time. Currently, the product looks like it was shoved in a box.
How awesome would it be for a bride to recieve a beautiful package containing her invitations that she spent a couple $100 for? Why not have the product carefully boxed and wrapped with tissue paper with a Invitations by Dawn sticker sealing everything together? And, all the documentation organzied in beautiful folder for the bride....thank her for her purchase, etc.?
Bottom Line Yes, I would recommend this to a friend
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By Ikabafrom miami, florida
Product Comments: This invitations were amazing !!! Love them love the customer services !!
Our customer service team is ready to answer your questions!
1 question(s) | 1 answer(s)