Reviewed by 2 customers
By Tinafrom Holland, Pa
Comments about InvitationsByDawn for Playful Presentation - Ecru - Featherpress Invitation:
Product Comments: I was very happy with the final product, and very happy with the customer service before and during the ordering process. Very professional team. Besides the small "cons", which is the only reason I gave 4 stars instead of 5, I believe this company gives a quality product at a great value and service with a (virtual) smile, both on phone and chat function. Would use them again in a heartbeat!
Bottom Line Yes, I would recommend this to a friend
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By Jordanfrom New Orleans, LA
About Me Bride
Product Comments: The invitation is just beautiful! I ordered a sample of this invitation on cream paper and loved the way it looked and love how sturdy the paper is. When it came time to order, I ordered this invitation on the cream paper with ocean text. My only complaints are that when you order the invitation, you have to do your own investigating to find out what font and ink color was used on the sample, which wasn't difficult since I just chatted one of the representatives and they knew right away.
Service Comments: I am glad I ordered my invitations well in advance of my wedding for multiple reasons! First, there was a 25% off coupon that I was able to use on the entire order which saved me money. Second, the first set of invitations I ordered were printed incorrectly (instead of being horizontally printed they were printed vertically... and it did NOT look good. The customer service rep was very nice, apologetic, and recognized that this was an error on the Company's part. She immediately asked when my wedding was, and luckily, since the wedding was still 6 months away, we had plenty of time to fix the issue (although I felt like if the wedding were coming up soon they would have put the invites on rush). She even added a line in the order to have it double checked to make sure it was accurate! All in all, the experience was very positive and I was impressed with how quickly the Company's error was corrected.
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