Reviewed by 5 customers
By Sloopyfrom Idaho
About Me Bride
Comments about InvitationsByDawn for Mountain Mist - Invitation:
Product Comments: I got these on white paper with purple mountains which are perfect for us and the location of our wedding. Simple and very classy looking. I looked at many invitations in stores and on websites where they were all more expensive and all the same. Too trendy or too formal. Dawn's Invitations are a breath of fresh air.
The product looked exactly like the proof. No surprises. I got the basic no charge paper and it's high quality.
Service Comments: Service was outstanding. I had to make a last minute shipping address change without the benefit of a telephone. The online chat rep took care of it quickly. I used online chat many times to answer questions and assist me with using the site. There was never any waiting for customer service. They always knew the answer. I cannot say enough about the quality of customer care.
Shipping was very fast at no extra charge. Packaging is efficient with clever notes.
Bottom Line Yes, I would recommend this to a friend
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By mgfrom Nashville, TN
About Me Parent of Bride/Groom
Product Comments: Very pleased with the ordering/delivery process and very pleased with the invitation.
By Medic Katfrom Olancha, California
Product Comments: =)
By Big Lfrom Fairbanks, AK
Product Comments: When this order was first delivered, I was super disappointed to find out that my invitations had been printed wrong - they were 1/2" off center, far enough off that there was a white band on the edge of all my invitations. Definitely not acceptable. Luckily I had ordered my invitations far in advance, and when I got in touch with customer service they were very nice and re-printed my order for free. Now I have the new ones, and they are great! So nice to get high-quality paper for such a bargain, and with envelopes and RSVP's too. Goes to show...customer service will make or break a review.
Service Comments: FAST delivery - very impressive, especially to Alaska!
Although I was very disappointed that my first order was printed off-center, I was very happy with the customer service when I called for a replacement. The agent was very friendly and sympathetic, and made sure to get all of my information and re-process the order immediately. I got my new invitations within a week, and they were great. Thanks very much for not turning this into a panic situation for us folks on a budget!
By jkwunderfrom Leesport, PA
Product Comments: I ordered this invitation for our Nature/Rustic wedding in September. I have ordered many samples trying to decide on the best invitation to get, and then this was added as a new invitation. It was EXACTLY what I've been looking for. We saw something similar with other vendors, and this was a fraction of the cost. It's on thicker paper which is what I wanted as well.
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